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WHAT THEY SAY ABOUT US

4.6
Based on 155 reviews
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Sibusiso MkhizeSibusiso Mkhize
07:50 09 Aug 24
I placed my order for 2 pairs of shoes on the 03rd of Aug; the order was processed immediately on the next working day (Mon, 05 Aug) & couriered, and they also communicated the processing of my order. I am very happy with the way Bolton Footwear handled my order.Problems happened on Skynet Courier's side; I had issues dealing w/ them. There was no communication received from Skynet Couriers, from the time they received my parcel until delivery. The only communication I got from them was when I called them on Thurs 08 Aug @ 13:08, on the date of delivery to enquire about the order. According to the courier, there was no communication since my order was being delivered on a budget option! And my parcel could only be delivered btw 2pm & 5pm only, as per budget option. I would have appreciated communication (from Skynet Couriers) informing me of the approximate time of delivery, so that I could plan my day. Even on the day of delivery, they did not bother informing me that my parcel had conditions - including afternoon delivery. I waited at home for my parcel since the morning! Skynet Couriers has extremely rubbish service, I will never associate myself with them in future.
Kittie SesupoKittie Sesupo
07:17 09 Aug 24
Quick delivery, Quality of shoes 100%
Tendamudzimu MathaguTendamudzimu Mathagu
17:46 06 Aug 24
I ordered 3 pairs of shoes on Friday the 2nd of August. I could not believe it when on Monday the 5th at around 10, I was called to receive my order. My friends call me Bigfoot because I wear size 13 shoes. Over the years I have been wearing shoes because they fit not because I liked them. All the pairs I ordered are perfect fits. I am without any doubt a super happy customer. I saved a lot of money (almost 50%) and got to choose my shoes for the first time in years.
RudyRudy
08:50 03 Aug 24
The formal shoes (Crocket & Jones as well as Barker) are stylish, comfortable and long lasting. These excellent quality South African made shoes are highly recommended.
Fanus PrinslooFanus Prinsloo
13:20 02 Aug 24
Very impressed with the shoes and quick delivery. Will definitely buy again.
Phatheka CingoPhatheka Cingo
10:33 25 Jul 24
I bought a grasshopper for R899 for my son size 8 on December and the quality is the best, now it's half a year but it looks like it's never worn I'm very happy with Bolton and on December again I need to buy a size 6 for my second son also.Bolton keep up the good work your quality can't be compared with anyone I promise you♥️♥️
Masixole StofileMasixole Stofile
10:12 22 Jul 24
I just wanted to take a moment to express my delight and appreciation for the exceptional service I received from your company! I recently purchased shoes from your store, and I was thrilled to receive them within 48 hours - wow, that's impressive!Your team's efficiency and dedication to customer satisfaction are truly commendable. The swift delivery exceeded my expectations, and I'm thoroughly enjoying my new shoes.Please pass along my gratitude to your team for a job well done. I will certainly recommend your company to friends and family, and I look forward to making future purchases with you.Keep up the fantastic work!
mzamo ngcobomzamo ngcobo
09:33 14 Jul 24
I bought my Grasshoppers shoes online and the service was fast. Quality shoes, comfortable and affordable. I can wear them anytime of the day and on any occasion.
Olivia MockeOlivia Mocke
15:21 11 Jul 24
I recently purchased a pair of shoes for my husband online, and I couldn't be more impressed with the service I received from Bolton Footwear. The shoes arrived promptly and were beautifully packaged, but unfortunately, they didn't fit him. Given the typical challenges of online returns, I was prepared for a frustrating experience.To my delight, however, handling the return and exchange was an absolute breeze. The customer service team at Bolton Footwear, especially from Tania, was incredibly helpful and professional. They arranged for the collection of the parcel at my convenience and swiftly sent out a new pair in a different size and style without any hassle on my part.I was particularly impressed by their efficiency and the way they made sure I was well taken care of throughout the process. It's rare to encounter such seamless service in online shopping, and I truly appreciate the effort they put into ensuring customer satisfaction.Overall, I highly recommend Bolton Shoes for their excellent customer service and commitment to making the shopping experience as convenient as possible.
Karen BKaren B
14:29 11 Jul 24
I bought a pair of ladies Timbego boots (rust/blue) from Bolton's. Delivery was very fast with zero issues, and the shoes are beautiful. The quality is great, and they fit very comfortably (coming from someone with difficult feet this isn't a light compliment!). If you have your eye on any of their shoes, no reason to hesitate.
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